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   Executive Summary

Psychological services including: psychological testing, individual assessment, team assessment, team development, training in NLP skills, interview training, executive coaching, supervisor skills training, organizational development, multi-rater surveys, and other applications of psychology to the workplace.
   

Lakin Associates is a group of psychologists who help companies do a better job of selecting and developing managers. Dr. Duane Lakin and Dr. Karen Gates interview and test candidates for key positions in companies and work with problem employees and teams. They assist in developing individuals and teams through training and individual coaching.

Dr. Lakin also teaches NLP skills to selling professionals across the US, Canada, and Great Britain. He and Dr. Gates conduct NLP-based sales training in customized formats and through public workshops called The Unfair Advantage. The Unfair Advantage is also available to individuals in a workbook format.

Dr. Lakin also consults to telemarketing professionals on the unique application of NLP to their profession. He has written scripts for telemarketing campaigns for Xerox, Nissan, Bell Mobility, Manitoba Telephone, and Pacific Bell among others. He also conducts training in Message Engineering to help telemarketers benefit from the power of NLP. He has been active in developing a testing program to select successful TSRs and CSRs for call centers.

Other Lakin Associates services include assessment and training in management practices ("360 Degree Assessment" as it is now being called), interview training, and supervisory skills training.

Dr. Lakin has a background in clinical and organizational psychology, systems theory as applied to family and organizations, and organization/management development. He is a consultant to companies in the US, Canada, and the UK. He is a member of the American Psychological Association, and the Society of Industrial and Organizational Psychology.

Dr. Gates was the Director of Human Resources for the CNW railroad for ten years. She specializes in supervisor training and coaching, manager assessment, surveys and test validation, and work-team development.

A partial list of clients served by Lakin Associates include:

  • Starkey Laboratories
  • Marmon Highway Technologies
  • Morgan Services
  • Colson Associates
  • The Marmon Group
  • Wells Lamont Corporation
  • Andersen Consulting
  • Union Pacific
  • Idex Corporation
  • TIC Gums
  • The Luse Companies
  • Dean Witter
  • Towers Perrin
  • Comair
  • Diner's Club
  • Faultless Linen
  • Koehler Manufacturing
  • Sanwa Business Credit Corporation
  • Caradon plc
  • Schiller, DuCanto & Fleck
  • Union Tank Car Company
  • Sara Lee Corporation
  • Beatrice Foods

OUR MISSION: To satisfy our clients' needs and enhance their businesses by applying the science and art of psychology in a professional and ethical manner.


Last modified: April 5, 2005

Copyright©2005 Lakin Associates

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